Customer Service Rants

Telecommunications and service providers should adopt open voice-AI standards that immediately route callers to a live agent whenever the user presses '0' or utters 'representative' twice, bypassing repetitive bot option loops.

Protect yourself from complex cancellation dark patterns by paying for subscriptions using virtual burner cards (via Privacy.com or bank card apps). Set the card limit to $1 or set it to auto-close after 30 days. When the company tries to auto-renew without easy cancellation, the transaction simply declines.